Terms & Conditions
Welcome to The Cell Shop! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from our store. By accessing our website or making a purchase, you agree to these Terms. If you do not agree, please refrain from using our services.
1. General Information
1.1 The Cell Shop specializes in selling new, used, and pre-owned electronics, including cellphones, tablets, laptops, UPS, inverters, smartwatches, and imported devices.
1.2 By using our website or making a purchase, you confirm that you are at least 18 years old or have parental/guardian consent.
1.3 We reserve the right to update these Terms at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of these changes.
2. Products and Availability
2.1 All products are subject to availability. While we strive to keep our inventory up to date, there may be rare cases where a product is no longer available after purchase.
2.2 Product conditions:
New: Brand-new products in their original packaging.
Used/Pre-Owned: Carefully inspected and tested to ensure functionality. Minor cosmetic imperfections may be present.
Imported Devices: Products sourced from international markets; specifications may vary slightly.
2.3 We reserve the right to modify or discontinue products without prior notice.
3. Orders and Payments
3.1 Orders are processed upon successful payment. Accepted payment methods include (e.g., credit cards, debit cards, PayPal, bank transfers).
3.2 We reserve the right to cancel or refuse any order at our discretion, including but not limited to cases of suspected fraud or pricing errors.
3.3 Prices are displayed in (R) and may be subject to taxes or additional fees, which will be clearly outlined during checkout.
4. Shipping and Delivery
4.1 Shipping is available to (Africa). Delivery times and fees are displayed at checkout.
4.2 While we strive to meet estimated delivery timelines, delays may occur due to factors beyond our control (e.g., customs, courier delays). The Cell Shop is not responsible for such delays.
4.3 For imported devices, customs duties or taxes imposed by the destination country are the buyer’s responsibility.
5. Returns and Refunds
5.1 We accept returns under the following conditions:
Requests must be made within (e.g., 7 or 14 days) of delivery.
Products must be in their original condition with all accessories included.
Used or pre-owned products are non-returnable unless defective.
5.2 Refunds:
Approved returns will be refunded to the original payment method.
Shipping fees are non-refundable unless the return is due to our error (e.g., wrong or defective item).
5.3 To initiate a return, contact us at 074 849 9403 | 031 220 2977 with your order details.
6. Warranty Policy
6.1 New products may come with a manufacturer’s warranty. Warranty terms vary by product and brand.
6.2 Used or pre-owned products are sold “as-is” unless otherwise stated. Limited warranties may apply; please check the product description.
6.3 Warranty claims for imported devices are subject to the original manufacturer’s terms, which may differ by region.
7. Limitation of Liability
7.1 The Cell Shop is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
7.2 Our liability is limited to the purchase price of the product in question.
8. Governing Law
These Terms are governed by the laws of Africa. Any disputes will be resolved under the jurisdiction of Africa.
9. Intellectual Property
9.1 All content on this website, including text, images, and logos, is the property of The Cell Shop and may not be reproduced without prior permission.
10. Contact Us
For questions, concerns, or support, please contact us:
Email: info@thecellshop.co.za
Phone: 074 849 9403 | 031 220 2977
Address 1: 151 Musgrave Road, FNB Building – Shop No.1 Durban, 4001 (Next to Little India Restaurant)
Address 2: 15 Millennium BVLD, Umhlanga, (Inside EMG Barber Shop), 4319