Welcome to The Cell Shop’s Privacy Policy page. At The Cell Shop, we value and respect your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services and interact with our website.
Information We Collect
Personal Information
• Contact Information: When you interact with us, such as placing an order or contacting our customer service, we may collect your name, email address, phone number, and mailing address.
• Payment Information: If you make a purchase, we request a proof of payment be emailed to info@thecellshop.co.za or alternatively WhatsApp to 074-849-9403.
• Dispatching: Please note that The Cell Shop Online will only dispatch the item purchased once funds have cleared into our bank account securely.
Usage Information
• Website Interaction: Your information will remain safe and secure at all times and will not be shared.
• Device Information: We may collect information about the device you use to access our website, such as IP address, browser type, and operating system should The Cell Shop receive any alert or suspicion of illicit/unlawful or illegal activities.
How We Use Your Information
• To Provide Services: We use your personal information to process orders, respond to inquiries, and provide you with the products and services you request only.
• To Improve Our Services: We use information about your interaction with our website to enhance and personalize your experience. The Cell Shop advises all customers to rate the service they have received from us on Google (Search “The Cell Shop”). This will assist us in improving our customer service over all.
• For Communication: We may use your contact information to send you updates, promotions, and other communications related to our products and services. You may also follow our Social Media Pages to receive these updates or alternatively add is on our secure WhatsApp Chat Line- The Cell Shop: 074 849 9403
• For Security: We use information for fraud detection and prevention, as well as to ensure the security of our website and services. Please note that this is the only website registered to The Cell Shop Online PTY LTD.
How We Share Your Information
• With Service Providers: We may share your information with third-party service providers who assist us in providing our services.
• With Law Enforcement: We may disclose your information when required by law or to protect our legal rights.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, or destruction.
Your Rights
You have the right to:
• Access: Request access to your personal information.
• Rectify: Request corrections to your personal information.
• Delete: Request the deletion of your personal information.
• Restrict Processing: Request limitations on how we use your information.
• Object: Object to certain processing activities.
• Portability: Request the transfer of your personal information to another party.
To exercise any of these rights, please contact us at info@thecellshop.co.za or reach us telephonically/ WhatsApp us on 074 849 9403.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can adjust your browser settings to manage cookies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
• Email: info@thecellshop.co.za
• Landline: 031 220 2977
• Mobile or WhatsApp: 074 849 9403
Thank you for trusting The Cell Shop with your privacy and personal information.